Making Salesforce work for you

We chose to work with Salesforce because it is the best development tool for customisation and over the 12 years plus, since we have been implementing Salesforce, it has become our speciality. This means more of your investment goes into improving your processes rather than our development time.

Our expertise and experience mean we can efficiently develop the right solutions for you and build them quickly in Salesforce. With the added value of building future-proof solutions.

With Bredon West and Salesforce we can ensure the benefits pay off and the investment makes sense. So you spend the minimum amount of time on administration and more time operating your business.

Implementation

We make the implementation process painless and seamless, ensuring everything is working to your satisfaction.

Our typical Salesforce implementation includes:

  1. Agree the outcomes with stakeholders

  2. Gather requirements from stakeholders

  3. Explore and document integrations or data imports

  4. Build proof of concepts

  5. Build other customisations

  6. Test, demo and gather feedback

  7. Documentation and training

  8. Communicate plan to go live

  9. Deploy and go live

We are all about measurable results. Therefore we are realistic about what is achievable, we only present solutions that consider cost v benefit and we will always recommend applications if they already exist within the extensive Salesforce App Exchange. Saving you even more in development costs.

Customisation and Development

The no-code development tools within Salesforce make it possible to build custom apps quickly and efficiently, while creating solutions that are scalable, agile and easy to use.  

We use our extensive experience of software development to customise these built-in offerings so they match your business processes. But you won’t be tied to using us in the future, or risk losing the development work if changes are needed, because another Salesforce developer could adapt or build on our work.  

Administration and Training

Salesforce is user friendly and so are the custom apps we develop, but the productivity of your teams will be significantly improved by hands-on training delivered by the same people who designed and built the system.

We can also set up effective admin practices to ensure the integrity and security of your software and data, whilst getting your teams up and running as quickly as possible.

Reporting and Analytics

Salesforce is an immensely powerful platform, providing easily customisable reports and highly visual dashboards.

Having gained an understanding of your business, and with the experience of building thousands of Salesforce reports, we can take those analytics to the next level. But we can also adapt your set up to extract relevant data and feed it into business intelligence software. This has the benefit of providing powerful historical trend analysis and proving that analysis to users, perhaps at Board level, who do not have a Salesforce license.

Migration and integration

We specialise in migrating data from existing systems into Salesforce where it can be used by your teams to drive business performance improvements.

For example, for one of our clients we imported information on every major UK construction project that has received planning permission. This was used to identify potential new business and provide leads for their marketing efforts.  

We can also import your own data to ensure your service and marketing teams have up-to-date and accurate information on every customer.  

It’s about giving your Salesforce users all the information they need regardless of the source, in one place to take immediate action and make good decisions.

What our customers say:

“The impact of Bredon West’s services has been revolutionary. We have taken data management within our sector to a whole other level. We are well ahead in our sector.

James and Andy have increased the efficiency of our business by 20% to 30%. They have improved the accuracy of our data - to the point where a recent data integrity audit awarded us the highest possible grades. We have also increased our property compliance by 40%, largely due to the better data access and management.

We are now able to react much faster, with accuracy and certainty, and that means we can deliver better services.

Bredon West are a superb supplier: they are very professional, flexible, their communication is excellent, they are very easy to deal with and deliver great value.”

Concept Housing Association CIC